Contact and corrections
The quickest way to reach us is email. There's no contact form and no chat.
Email: [email protected]
Worth writing about
- A mistake or something out of date. Send the page address and the sentence in question. If Binance has changed a fee, a minimum or a step, a link to its current page helps. Confirmed fixes go into the corrections log.
- A gap. If a guide left you stuck at a particular screen or term, tell us where. Messages like that can turn into a new guide.
- A sentence that reads badly. The English pages were written by AI and haven't been reviewed by a native speaker, so we'd rather hear about clumsy wording than have it sit there.
- Republishing. Ask before copying a page elsewhere.
What we can't do
- We can't open, verify or operate a Binance account for you, and we can't see yours. Sign-up, identity checks and trades are things only you can do on Binance.
- We can't tell you which stock to buy or when. Nothing on stok24 is investment advice.
- We can't settle a problem with your Binance account. For a stuck deposit, a frozen balance or a verification that won't go through, go to Binance's own customer support.
We will never ask for your password, your private keys, a seed phrase or a verification code. Anyone who does, whether by email, chat or a message that claims to come from stok24 or Binance, is trying to take your account.